Frequenly Asked Questions
DO YOU OFFER WHOLESALE?
Yes!! If you would like to make a large quantity order, wholesale might be for you! email us at info@brounn,com for more information.
DO YOU OFFER GIFT CARDS?
Yes! At this time we are currently offering digital gift cards only. Once purchased, customers will receive a unique code that will allow for them to use on a singular future purchase.
WHEN WILL MY ORDER SHIP?
While we strive to get your orders out ASAP, please allow for up to 14 days for production. When your order has shipped you will receive a tracking number! Orders will be shipped via USPS or UPS.
WHAT IS YOUR REFUND POLICY?
We are not accepting any refunds at this time. However, if there is a problem with your order, please contact us at firstname.lastname@example.org. Please note that if a candle has been burned we will not be able to offer exchanges or store credit at this time.